European distribution

Shipping Policy

All orders are dispatched from within Europe using tracked courier services. Research compounds are packed in protective, discreet packaging with customs-ready documentation.

European dispatch

Shipped from within Europe to reduce transit time and customs delays.

Protective packaging

Padded, tamper-evident parcels designed to protect compound stability.

Tracked delivery

Every order includes a tracking link sent by email after dispatch.

Discreet labels

Plain external packaging with no product details visible on the outside.

Estimated delivery timeframes

Business days are Monday to Friday, excluding local public holidays. Remote areas may take longer.

RegionExamplesEstimated delivery
Western EuropeGermany, France, Netherlands, Belgium3–5 business days
Southern EuropeSpain, Italy, Portugal4–6 business days
Northern EuropeSweden, Denmark, Norway, Finland4–7 business days
Eastern EuropePoland, Czech Republic, Austria4–6 business days
United KingdomEngland, Scotland, Wales5–7 business days
Remote / IslandsCanary Islands, Malta, Cyprus6–10 business days

How your order reaches you

  1. 01

    Order confirmed

    You receive an order confirmation email with your purchase summary.

  2. 02

    Packed & dispatched

    Your order is packed in protective, padded packaging and handed to the courier.

  3. 03

    Tracking sent

    A dispatch email with a tracking link is sent as soon as the parcel leaves our facility.

  4. 04

    Delivered

    The courier delivers to your address. Signature may be required for high-value orders.

Customs & import fees

We prepare all necessary documentation and pre-pay any local import duties, VAT or handling fees on your behalf. The price you see at checkout is the final price — the buyer has no additional costs to pay on delivery.

Lost or delayed parcels

If your tracking has not updated within 7 business days of dispatch, contact us at suporte@synedica.com.py and we will open an investigation with the courier.

Need help with a delivery?

Visit the Support Centre or email us directly.

Contact support