European distribution
Shipping Policy
All orders are dispatched from within Europe using tracked courier services. Research compounds are packed in protective, discreet packaging with customs-ready documentation.
European dispatch
Shipped from within Europe to reduce transit time and customs delays.
Protective packaging
Padded, tamper-evident parcels designed to protect compound stability.
Tracked delivery
Every order includes a tracking link sent by email after dispatch.
Discreet labels
Plain external packaging with no product details visible on the outside.
Estimated delivery timeframes
Business days are Monday to Friday, excluding local public holidays. Remote areas may take longer.
| Region | Examples | Estimated delivery |
|---|---|---|
| Western Europe | Germany, France, Netherlands, Belgium | 3–5 business days |
| Southern Europe | Spain, Italy, Portugal | 4–6 business days |
| Northern Europe | Sweden, Denmark, Norway, Finland | 4–7 business days |
| Eastern Europe | Poland, Czech Republic, Austria | 4–6 business days |
| United Kingdom | England, Scotland, Wales | 5–7 business days |
| Remote / Islands | Canary Islands, Malta, Cyprus | 6–10 business days |
How your order reaches you
- 01
Order confirmed
You receive an order confirmation email with your purchase summary.
- 02
Packed & dispatched
Your order is packed in protective, padded packaging and handed to the courier.
- 03
Tracking sent
A dispatch email with a tracking link is sent as soon as the parcel leaves our facility.
- 04
Delivered
The courier delivers to your address. Signature may be required for high-value orders.
Customs & import fees
We prepare all necessary documentation and pre-pay any local import duties, VAT or handling fees on your behalf. The price you see at checkout is the final price — the buyer has no additional costs to pay on delivery.
Lost or delayed parcels
If your tracking has not updated within 7 business days of dispatch, contact us at suporte@synedica.com.py and we will open an investigation with the courier.
Need help with a delivery?
Visit the Support Centre or email us directly.
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