Legal · Cookies & tracking

Cookie Policy

This policy lists the cookies and similar technologies used by the Synedica Europe store, what each category does and how you can control them. We run no third-party advertising or retargeting trackers.

Document
SYN-LEG-CKS-01
Effective date
2026-01-01
Governing law
European Union

01What cookies are

Cookies are small text files stored on your device by your browser. Similar technologies such as local storage and session storage work in the same way and are covered by this policy.

We keep cookie use deliberately minimal: the store is built to work with essential cookies only, and nothing optional is set before you agree to it.

02Strictly necessary cookies

These cookies are required for the store to function and cannot be switched off. They do not track you across other websites.

  • Cart and checkout session: keeps the items you added and links your basket to the secure checkout.
  • Authentication: keeps you signed in to the customer area and protects access to your order history.
  • Security and fraud prevention: helps detect abusive requests and protects forms against automated abuse.
  • Preferences: remembers interface choices such as your selected country or currency.

03Analytics and performance cookies

When enabled with your consent, aggregated analytics help us understand which pages load slowly, where customers abandon checkout and which content is useful. Data is used in aggregate and is not used to build advertising profiles.

If you decline, the store works exactly the same way; we simply lose anonymous statistics.

04Marketing cookies

We do not run third-party advertising or retargeting pixels on this store. If that ever changes, this policy will be updated in advance and consent will be requested before any such cookie is set.

05Third-party cookies from service providers

  • Commerce and checkout platform: sets its own session and security cookies during payment.
  • Payment providers: set cookies required for fraud screening and 3-D Secure authentication.
  • Product-authenticity verification: a short-lived request identifier used when you verify a batch code.

06Managing your choices

You can withdraw consent for optional cookies at any time, and you can delete or block cookies in your browser settings at any point.

Blocking strictly necessary cookies will prevent the cart, sign-in and checkout from working. Instructions differ per browser — look for Privacy, Cookies or Site data in your browser preferences.

07Retention

  • Session cookies are deleted when you close your browser.
  • Authentication and preference cookies typically expire within 30 days to 12 months.
  • Analytics identifiers, where consented, expire within 13 months at the latest.

09Changes and contact

Updates to this policy are published on this page with a new effective date and document reference.

Questions about cookies or tracking: suporte@synedica.com.py.

Governing jurisdiction

European Union law

Synedica Europe · suporte@synedica.com.py